Website Disclaimer

On this website and in our publications we describe common experiences after the death of an expected baby. Information and suggestions are guided by our experience in helping families affected by this distressing event. Sands acknowledges that values and beliefs surrounding death vary across cultures, religions and personal backgrounds. Reactions to the death of a baby are unique. Some responses may not be included in this website and/or publications, while some of the offered suggestions may not suit everyone. However, Sands offers information and support without judgement.

Our content contains many personal stories of grief and pregnancy & infant loss. You are not able to use this content for commercial purposes or without our explicit consent for any other purpose.

Professionals have reviewed the information contained in our publications: they are provided in good will, as a public service.

However, Sands makes no representation or warranty as to the accuracy, completeness or appropriateness of the information, in respect of which readers should make their own enquiries.

To the maximum extent permitted by law, Sands disclaims all liability and responsibility for any direct or indirect loss, damage or injury which may be suffered by any person in connection with this website and our publications, including any person relying on anything contained in or omitted from this website and our publications.

Should you have further questions or concerns, Sands can assist – please contact us.  Email 

Live chat online service

The Sands Australia Chat Online Services are not intended to replace specific medical or legal advice which should be sought from an appropriately qualified person. The Chat Online service is made available on the condition that Sands Australia, its staff and others involved in the provision of the chat Online service shall not be held responsible for any actions taken as a result of information or opinions given. For further details please read LiveChat terms and conditions.


Sands Australia is committed to protecting the confidentiality, security and privacy of personal information.

These Terms & Conditions incorporate, and should be read together with, our Privacy Policy.

Sands Australia reserves the right to override this confidentiality in special circumstances, such as when someone is deemed to be at risk.

copyright/intellectual property

Unless otherwise acknowledged, all material on this website, except where otherwise acknowledged, is the intellectual property of Sands Australia. All copyright is reserved.

In accessing this website, you may download, store in cache, display, print or make a single copy of the information or material stored on this Website (in its unaltered form) for your personal and non-commercial use only. Subject to the conditions set out under the Copyright Act 1968 (or any similar statute that applies in your jurisdiction), if you wish to make any other use of the material on this Website, you must first obtain our permission. To ask for permission or for further information, please contact us.

Any trade names, trademarks, service marks and other product and service names and logos displayed on this Website cannot be used without the express written permission of the relevant owner.

Where permission is granted to use any of our Marks, attribution to us must be included. They cannot be used as part of, or your whole, Mark; in relation to activities, products or services in which Sands Australia are not involved; in a misleading, deceptive or confusing manner; or in a way that maligns Sands Australia, our information, products or services (including this Website).

Sands Australia reserves the right to override this confidentiality in special circumstances, such as when someone is deemed to be at risk or if required by law.

links to this website

If you wish to link to the Sands Australia Website from your own website, permission must be sought prior to linking. Any link must be legal, not harm Sands Australia’s reputation or suggest any association, approval or endorsement where none exists.

links to other websites

Links in the Sands Australia Website are provided for convenience only and does not denote that Sands Australia endorses information from any of these organisations. Sands Australia has no obligation to maintain these links or guarantee their current status.

general disclaimer

To the extent permitted by law, we will in no way be liable to you or anyone else for any loss or damage, however caused (and whether direct, indirect, consequential or economic) which may be directly or indirectly suffered in connection with use of this Website or websites of other entities which are hyperlinked from this Website (Linked Websites).

This general disclaimer is not restricted or modified by any of the following specific warnings and disclaimers.

specific warnings and disclaimers

We believe the information contained on this Website to be accurate and current as at the time of posting on this Website. It is offered in ‘good faith’ and we make no guarantee or responsibility as to the reliability, accuracy or totality of the information contained on this Website. We strongly recommend seeking professional advice specific to your circumstances and make your own assessment of the information contained on this Website. Should you choose to rely on information contained on the Website, it is wholly at your own risk.

Sands Australia will not be liable for any interference with or damage to your computer systems occurs in connection with your use of this Website or a Linked Website or that your use of this Website will be uninterrupted or error free. We advise that you take your own precautions to ensure any downloads from this Website are free of viruses or anything else which may interfere with or damage the operations of your computer systems.

Information will be kept current as much as is practicable and Sands Australia takes no responsibility for any out-of-date content.

To the extent permitted by applicable law, all implied conditions, representations, warranties and other terms are excluded. You must ensure that your access to this Website is not illegal or prohibited by laws which apply to you or in your location.

applicable laws

These Terms & Conditions are governed by the laws in force in Victoria, Australia and you submit to the non-exclusive jurisdiction of the courts of Victoria, Australia and any courts which may hear appeals from those courts in respect of proceedings in connection with these Terms & Conditions or this Website.

how to contact Sands Australia

If you have any queries about the above terms and conditions, please email Administration or call 03 8595 2400