Online support 'After the death of my baby, it was a comfort to chat to someone who truly understood the depths of my grief – because they had been there before and come out the other side.' – Sarah Live Chat, Email and Facebook Groups We offer three kinds of online support that you can access from your phone or computer: Live Chat We are available for Live Chat on Monday, Wednesday and Friday between 10 am and 3 pm (AEST). During these times, you can connect directly with us in real-time from anywhere in Australia. You can ask questions and seek support and we will connect you with further support options if you need them. Click the Live Chat button on the bottom right of the screen during the open hours to launch your chat. Email support Sometimes writing your thoughts down can help you figure out how you feel. Sometimes it's easier to find the time and privacy to send an email than it is to have a conversation out loud. Whatever your reason for seeking online support, when you email our support team you can expect a response that conveys the understanding and compassion that only another bereaved parent can provide. Get Email support Facebook groups We moderate a number of ‘closed’ bereavement support Facebook groups where you can seek support and understanding from other bereaved parents across Australia. Anyone can see and request to be accepted into these groups, however anything you post in the group can only be seen by other members of the closed group. Our current groups: Bereaved parents Bereaved fathers Bereaved grandparents Termination for medical reasons Pregnancy after loss and trying to conceive Email request to join