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SANDS - MISCARRIAGE STILLBIRTH NEWBORN DEATH SUPPORT
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  • Online support

Online support

'After the death of my baby, it was a comfort to chat to someone who truly understood the depths of my grief – because they had been there before and come out the other side.' – Sarah

Email, Live Chat & Facebook Groups 

We offer three kinds of online support that you can access from your phone or computer: 

Email support 

Sometimes writing your thoughts down can help you figure out how you feel. Sometimes it's easier to find the time and privacy to send an email than it is to have a conversation out loud. Whatever your reason for seeking online support, when you email our support team you can expect a response that conveys the understanding and compassion that only another bereaved parent can provide.

Get Email support

Live Chat 

During its hours of operation, our live chat support service enables you to connect with a Sands volunteer parent supporter immediately and in real-time from anywhere in Australia. Our rostered volunteer will chat with you during this session, and if you find you need more time, can connect you to further support options outside of these times. 

To access live chat, click on the ‘live chat’ button that will pop up on the bottom right hand side of our homepage during the following times. **Please note all times are listed in AEDT. You may need to adjust the time according to your local time zone.

Mon, Tues, Wed, Friday 12pm-2pm

Facebook groups 

We moderate a number of ‘closed’ bereavement support Facebook groups where you can seek support and understanding from other bereaved parents across Australia. Anyone can see and request to be accepted into these groups, however anything you post in the group can only be seen by other members of the closed group. 

Our current groups: 

  • Bereaved parents 
  • Bereaved fathers 
  • Bereaved grandparents 
  • Termination for medical reasons 
  • Pregnancy after loss and trying to conceive

Email request to join

 

Published: 23rd May, 2019

Updated: 18th February, 2021

Author:

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World Kindness Day
COVID-19 Support Appeal

COVID-19 Support Appeal

Help Sands support bereaved parents during COVID-19 text HOPE to 0400 858 858 Read more

Published: 12th May, 2020

Updated: 30th July, 2020

Author: Bridget Sutherland

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We acknowledge the Traditional Custodians of the land in which our staff, Board and community work, live and visit. We pay our respects to the Elders of those many nations from past and present, recognising their continuing connection to land, waters and community.

We respect the knowledge and expertise of Aboriginal and Torres Strait Islander people with their strong culture and traditions whose hands have touched many babies birthed and children reared on this land, and acknowledge their experience of loss in many forms.

© 2021 Red Nose Australia. Sands Australia is now proudly part of Red Nose.

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