All volunteers going into parent supporter roles in our services undertake Sands national bereavement support training, delivered in person at locations across Australia or online where attendance at a Sands office is not possible. Our training is conducted by our National Manager of Services and is designed to introduce you to various theories and experiences of grief, introduce Sands’ unique peer-to-peer model of support and to prepare you for what to expect when offering support to vulnerable people. Volunteers have the opportunity to refresh their training at various intervals throughout their period of service at Sands.

In other volunteer positions training is provided in a variety of ways. Training manuals, newsletters, online video's and online webinars are some of the ways we assist our volunteers to acquire the knowledge to feel comfortable in their volunteering roles.