Online Live Chat

Each parent’s experience of a baby’s death is unique but we all share common thoughts and emotions. Our Online Live Chat allows you to connect to Volunteer Parent Supporters who have also experienced the death of a baby. This is a safe online space for you to talk about your feelings - you may feel unable to write anything at first, but find comfort that a volunteer is there with you.

You can access this service five days per week by clicking on the live chat button on the bottom right hand side of the website. The button will only show up during the live chat times below.

Live chat is ordinarily available each weekday at the following times (all times listed are AEST)

Monday

12.00pm-2pm 

7.30pm-9.30pm

Tuesday & Wednesday

12.00pm-2pm

Thursday

7.30pm-9.30pm

Friday

12.00pm-2pm

Click here to view the Sands online support service terms and conditions